INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. All our product images are taken to reflect the exact item you will receive. We ensure that the colors, designs, and details shown in our pictures match the actual product, so you can shop with confidence knowing what you see is what you get.

Where can I view my sales receipt?

Your sales receipt will be automatically sent to the email address you provide during checkout. This serves as your proof of purchase and includes your order details. If you don’t see it in your inbox, please check your spam/junk folder or contact us for assistance.

How can I return an item?

If you need to make a return, simply send us a direct message or email our customer care team. We’ll guide you through the process and provide instructions on how to send your item back. Please ensure the item is in its original condition for a smooth return.

Will you restock items indicated as “out of stock?”

Yes. We restock popular items as quickly as possible so you don’t miss out. If an item is currently out of stock, you can keep checking back or subscribe to our updates so you’ll be the first to know once it’s available again.

Where can I ship my order?

During checkout, you’ll be asked to enter your shipping address. We currently offer free shipping anywhere in Nigeria, so whether you’re in Lagos, Abuja, or any other city, your order will be delivered right to your doorstep.

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